Coronavirus update: We wish to reassure all ticket buyers that full refunds will be given for any or all performances which may be cancelled. Read more

COVID Safe Venue Guide

Important Information

Queensland Government health restrictions now allow 100% capacity for indoor events. While seated in the venue, the 1.5-metre distance between booking groups no longer applies, so it is essential you remain in your allocated seat for contact tracing purposes. When moving through our venue and using our facilities, please continue to practice social distancing.

Wearing a mask is recommended in situations where you may not be able to maintain physical distancing such as entering and exiting theatres or moving through areas where lots of people are gathered. Keep a mask with you, so that if you get into one of those situations, you have some added protection.

If you are unwell, please refrain from attending events at Tanks.

All events at Tanks will follow Queensland Government Covid guidelines and the approved Covid Safe Industry Plan.


  

Buy together, to be together
Seating will be provided for your ticket purchase group.
You cannot sit where you like or move seats.

Please refer to Ticketlink's Covid Safe Terms and Conditions of Sale,
which are in addition to Ticketlink's regular Terms and Conditions,
prior to purchasing tickets.

Arriving at the venue
Keep 1.5 metres away from others where possible.

Have your ticket ready
Have your ticket ready on your phone or print at home ticket ready for scanning.

Queuing at the bar
Keep 1.5 metres away from others where possible.
Contactless payment only
No cash will be accepted.
Stay in your allocated seat and enjoy the show
You cannot sit where you like or move seats.
Follow instructions from the venue staff
So we can continue to present shows in the future.

Visiting the Precinct

We are committed to the safety and wellbeing of the community and of our staff, and are following Public Health Directions issued by Queensland Health.

The Cairns Botanic Gardens / Tanks Arts Centre precinct is open, however, visitors must adhere to social distancing measures.

If you are unwell, please refrain from visiting.

If patrons do not comply with protocols, or authorised requests, they will be asked to leave immediately without refund or further recourse.

We thank you for your cooperation and understanding at this time.


Resources

For up to date information on COVID-19 from Queensland Health and the Australian Government’s Department of Health visit their websites.

You can also find more information on the Coronavirus Health Information Line – simply call 1800 020 080, 24 hours a day, seven days a week.

To find relevant media releases from Live Performance Australia, the peak body for Australia’s live performance industry, visit their website.